Return Policy for 30-Day Subscription to our WordPress Website Maintenance packages:
Thank you for choosing our WordPress website maintenance services. We are committed to providing you with top-notch support and ensuring the optimal performance of your website. Below is our return policy for our 30-day subscription services:
- Refund Eligibility:
- Refunds are applicable within the first 30 days from the date of subscription initiation.
- To be eligible for a refund, customers must request it in writing via email or through our support ticket system within the 30-day period.
- Non-Refundable Items:
- After the initial 30 days, subscription fees are non-refundable.
- Additional services, such as website customization, content creation, or any other services not explicitly included in the maintenance subscription, are non-refundable.
- Cancellation Process:
- To cancel your subscription and initiate the refund process, please contact our customer support team via email or support ticket.
- The cancellation will be effective immediately upon receipt of your request, and the refund process will be initiated promptly.
- Refund Processing:
- Refunds will be processed using the same payment method used for the original subscription.
- Please allow up to 5 business days for the refund to be reflected in your account.
- Exclusions:
- We reserve the right to refuse a refund if there is evidence of misuse, abuse, or violation of our terms of service during the subscription period.
- Refunds are not applicable for any services provided or completed during the subscription period.
By subscribing to our WordPress website maintenance services, you acknowledge and agree to the terms outlined in this return policy. We are dedicated to your satisfaction, and if you have any questions or concerns, please contact our customer support team for assistance. Thank you for entrusting us with your website maintenance needs.